Terms of service

General

These Terms and Conditions (“Terms”) govern your access to and use of the Monkey Business website available at https://eu.monkeybusinessusa.com (“Website”) and the purchase of products offered through it.

By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree, please do not use the Website.

We reserve the right to update or modify these Terms at any time. Changes will take effect once published on the Website.

Contract Information

Goods sold on this Website are supplied by Monkey 2025 OÜ, an EU-registered company.Placing an order constitutes an offer to purchase products.
A binding contract is formed only once you receive an order confirmation email from us.

If a product is listed with incorrect information or pricing, we reserve the right to cancel the order and issue a full refund.

Prices & VAT

All prices displayed on the Website are shown in EUR.

Prices include VAT where applicable for EU customers.

For deliveries outside the European Union, VAT is not charged at checkout.
Local taxes, customs duties, or import charges (if applicable) are the responsibility of the customer and may be collected by local authorities upon delivery.

Shipping

Orders are shipped from our German warehouse.

Shipping options, costs, and estimated delivery times are displayed at checkout and may vary depending on destination and order size. 

Delivery times are estimates and may be affected by factors beyond our control.

For full shipping details, please visit our Shipping & Tracking page:
https://eu.monkeybusinessusa.com/pages/shipping-tracking

Right of Withdrawal (EU Consumers)

If you are an EU consumer, you have the right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason.

To exercise this right, please notify us by email at: eu@monkeybusiness.co.il

Products must be returned unused, in their original condition and packaging.

Refunds will be issued once the returned goods are received and inspected.
Return shipping costs are borne by the customer unless otherwise stated.

For full details on returns and exchanges, please visit our Returns & Exchange Policy:
https://eu.monkeybusinessusa.com/pages/request-exchange-policy

Product Descriptions

We make every effort to ensure that product descriptions and images on the Website are accurate.
Minor variations may occur.

If a product is materially different from its description, you may return it in accordance with our Returns Policy.

User Accounts

You may create an account on the Website.
You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

Intellectual Property

All content on this Website, including text, images, graphics, logos, designs, and trademarks, is the property of Monkey2025 OÜ or its licensors and is protected by international intellectual property laws.

You may not use, reproduce, or distribute any content without prior written consent.

Third-Party Links

The Website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of such websites.

Privacy

Our Privacy Policy explains how we collect and protect personal data in accordance with GDPR.

Full details are available here:
https://eu.monkeybusinessusa.com/pages/security-privacy-policy

Limitation of Liability

To the fullest extent permitted by applicable law, Monkey 2025 OÜ shall not be liable for indirect or consequential damages arising from the use of the Website or products purchased through it.

Nothing in these Terms limits liability for death or personal injury caused by negligence, or for rights that cannot be excluded under applicable consumer protection laws.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws ofEstonia.Any disputes shall be subject to the exclusive jurisdiction of the courts of Estonia, unless mandatory EU consumer protection laws provide otherwise.

 Contact

For any questions regarding these Terms, please contact us at: eu@monkeybusiness.co.il