Shipping & Tracking

Monkey Business gladly accepts orders from all around the globe. Most International destinations ship from our warehouse in Israel. US destinations and a small selection of International destinations ship from our warehouse in Long Island, New York.

You are currently visiting Monkey Business' International web shop, if you wish to ship to a destination inside the United States please go to our US store: https://www.monkeybusinessusa.com/

Shipping methods & rates:

For orders placed at this site we offer the following shipping options: 

Israel:

Free shipping on orders above $40:

Delivery to your door (delivered within 7 business days by Cheetah)

Orders below $40: 

Delivery to a Cheetah Box near your address (delivered within 7 business days) – Cost $5.

Delivery to your door (delivered within 7 business days) – Cost $8.

Customer Self-Collection:

On Sundays between 12:30-15:30. Collection Address: Ranr Logistics Warehouse, Tzomet Kanot. Call to arrange: +972-3-528 3808

Europe:

Free shipping on orders above $69:

Delivery by Eco Post where available, elsewhere by Registered Airmail (delivered within 6-12 working days)  

 Orders below $69:

Delivery by Eco Post where available, elsewhere by Registered Airmail (delivered within 6-12 working days) – Cost $9

Asia, S. America, N.America, S.Africa, Canada, Australia and New Zealand:

Free shipping on orders above $69:

Delivery by Eco Post where available, elsewhere by Registered Airmail (delivered within 6-18 working days)  

Orders below $69:

Delivery by Eco Post where available, elsewhere by Registered Airmail (delivered within 6-18 working days) – Cost $11

United States

Free shipping on orders above $75:

Delivery by Eco Post (delivered within 6-14 working days)  

Orders below $75:

Delivery by Eco Post (delivered within 6-14 working days) – Cost $15 

 

  1. Processing and packaging times also apply. Delivery times stated are for shipping only and are estimated.
  2. Orders shipped internationally may be subject to customs clearance procedures at the destination country and these may cause a delay of delivery.
  3. Orders shipped internationally may be subject to customs clearance procedures at the destination country and these may cause a delay of delivery.
  4. Maximum package weight is 2 Kilos. Orders exceeding that weight will be divided.

 

Tracking
When your order leaves our warehouse you will receive an email stating your order tracking reference number. 
Postal services in most countries, enable up to date tracking when the packages arrive at their destination. To follow are some of the more popular sites for tracking arrival information: https://www.17track.net/en

Please note: Live tracking is only available after the carriers initially scan the package. Between the time the item leaves Monkey Business and the time it is scanned, tracking numbers may not show any results. 

If you need any help please contact us, quoting your order reference and tracking number, and we shall help you check the status of your order.

Orders processing
We make a special effort to process and dispatch goods as swiftly as possible, usually within 2 business days. If any item you have chosen is unavailable, we shall contact you via e-mail or phone.

Customs, Duties, and Taxes
International customers are responsible for import duties, tariffs, and taxes.
Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of a shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Monkey Business, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Monkey Business is not responsible for products being confiscated by customs in destination countries.

PO box delivery
We cannot ship to PO boxes.

 

 

 

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